Olivia Jones is a nationally recognised salon coach and educator with over a decade of experience helping beauty professionals elevate their client experience. Known for her warm, empowering teaching style, Olivia blends psychology and practical communication tools to help stylists build trust and loyalty with every client.
She has managed multiple award-winning salons across the UK and now mentors salon teams in consultation strategy, customer care, and leadership. Olivia’s passion lies in transforming everyday interactions into long-term relationships - because every successful treatment starts with a great conversation.
