
Measure success with simple KPIs:
Retention rate, average spend, rebooking ratio.
Social media engagement metrics.
Google Business analytics for clicks and direction requests.
Public Resources / Links:
Free Google Analytics Guide: https://analytics.google.com/analytics/academy/
Social Media Analytics Guide: https://buffer.com/library/social-media-metrics/
Exercise: Review at least one analytics report and note 3 insights.