
Content: Identify your ideal client by demographics (age, gender, income), psychographics (lifestyle, values), and needs. Tailor services, pricing, and marketing to this audience. Consider:
Who do you want to serve the most?
What problems do they need solved?
What motivates them to choose your salon?
Public Resources / Links:
Free Persona Templates: https://www.hubspot.com/make-my-persona
Local Market Data (UK Office for National Statistics): https://www.ons.gov.uk
Exercise: Create a simple client persona with at least 3 characteristics.